Thanks for the kind words. We appreciate it. Hopefully we're going to see you as a Full Package customer as you said!
Glad you're enjoying being here, and that you like our cheat!
About teamspeak support, we are not sitting in support channel 24/7, but sometimes we are in the Staff Channel. You can poke any moderator and he will come and help you out!
Support room on teamspeak says: "Poke for support"

Regards,
Scythe.