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  1. #11
    @Infl4m3
    That's the one:

    Mollie Payment
    Created at: 5 July 2026 at 21:04
    In available balance at: 6 July 2026 at 17:19
    Premium Package Start Date: 17:19, 6th Jul 2026

    That's the 1 Week Premium Package

    Your first usage of Warhammer 40,000: Darktide at 07/07/2026 02:01:44
    Last usage of Warhammer 40,000: Darktide at 20:30:26 same day.
    And then you came back on 07/14/2026 at 22:30:28 and tried to use it after your subscription had already expired.

    Do you follow everything so far, or not?
    Do you at least understand that you bought a subscription for a week, used it a little bit the day after, and came back a week later asking where it has gone?
    You understand the subscription is active for the duration you purchased, meaning it starts on the 6th of July and ends on the 13th of July.
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  2. #12
    Okay, then that was my mistake.
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