purchased but now subscription

[razrazor]

purchased but now subscription
i have used your service many times with no issue today i used your back to school promo and I have not received my subscrition please help

[Void]

Which payment method did you used?

[razrazor]

card payment

[Void]

Stripe may have some delays, please wait some time, transaction will be pushed trough soon.

[razrazor]

its been over 45 mins never took this long before max 15 mins

[Void]

Yes, we are aware of it but nothing we can do as it is Stripe delay, just wait, as soon as their servers will come back to normal, everything will be proceed.

[razrazor]

Might be helpful if you advised of the issue so customers could use an alt payment method to avoid it.
Business 101 be proactive not reactive

[Void]

Well, this is something what can least few min or few hours, we don't know.
Usually it is sorted very fast, please wait with patience till its sorted.
I did send your case to one of the administrators for double check also.

[Death]

I see you are now Premium, enjoy!