Payed a 1 Month and dont become my Month

I transferred the 19.99 on July 6, 2026, and still haven't received anything.

I transferred the money from my account to Stichting Mollie Payments.

I have forwarded your issue to senior staff.

Bank transfers take time and not instant.

System is automatic. The moment your bank approves the payment you will get your sub.

This was on 06.07.2026 ;) 12 Days later i have nothing

Contacted SystemFiles.

Your transaction was activated on July 6, 2026, at 16:19.
You purchased a one-week Premium Package.
You successfully loaded Darktide several times on July 7, 2026.
You then returned on July 14, 2026, to find that your one-week subscription had expired.
You purchased one week for 19.99 EUR, and one month costs 33.99 EUR.

Well that's annoying, you couldn't wait an extra minute and purchase at 4:20? )

i buyed 1 day key with creditcard and a week with bank account

@Infl4m3
That is correct according to what I see.
You bought a One Day Trial at 21:16, 5th Jul 2026.
You loaded Warhammer 40,000: Darktide on that date multiple times.
After that, you bought 1 week of the Premium Package, which is stated by @SystemFiles above.
You used it on the 7th and also loaded Warhammer 40,000: Darktide multiple times.

In total for 2026, there are 3 payments from you, displayed in my local timezone.

1st: 16:38, 28th Jun 2026 - One Day Trial
2nd: 21:16, 5th Jul 2026 - One Day Trial
3rd: 17:19, 6th Jul 2026 - 1 Week Premium Package

Is there a 4th payment that you are talking about?
If so, what did you use to make that payment: Mollie or Stripe?

Mollie

@Infl4m3
That's the one:

Mollie Payment
Created at: 5 July 2026 at 21:04
In available balance at: 6 July 2026 at 17:19
Premium Package Start Date: 17:19, 6th Jul 2026

That's the 1 Week Premium Package

Your first usage of Warhammer 40,000: Darktide at 07/07/2026 02:01:44
Last usage of Warhammer 40,000: Darktide at 20:30:26 same day.
And then you came back on 07/14/2026 at 22:30:28 and tried to use it after your subscription had already expired.

Do you follow everything so far, or not?
Do you at least understand that you bought a subscription for a week, used it a little bit the day after, and came back a week later asking where it has gone?
You understand the subscription is active for the duration you purchased, meaning it starts on the 6th of July and ends on the 13th of July.

Okay, then that was my mistake.